• For Laboratorios Sanfer, S.A. de C.V., a pharmaceutical company located at Boulevard Adolfo López Mateos 314, 1-A, Colonia Tlacopac, C.P. 01049, Delegación Álvaro Obregón, Mexico City, Mexico (hereinafter “Sanfer”), your privacy and the protection of your personal data are very important. Therefore, we provide you with this Privacy Notice in order to inform you about what data we collect, how and when we collect it, the purposes for which it is collected, and the communications that may be carried out with it, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (the “Law”). We invite you to carefully read this Privacy Notice or the simplified version that is made available to you at the time of collecting your data, since once you decide to share your personal data with us, we will understand that you have read the Privacy Notice and agree to it.

   

Personal Data

Some personal and/or sensitive personal data that you provide to us, for example: when voluntarily registering in some of our programs or events, participating in contests or raffles, conferences or talks, in our job bank, sending us an email with questions or comments, and those that are necessarily collected as a result of reporting suspected adverse reactions and/or adverse events, may include:

Identification data such as: name, gender, address, telephone, email, date of birth, age, nationality, image, photograph. Work-related data such as: position, work address, work email, work telephone and fax, employer’s name, occupation, profession. Education data such as: educational background, degree, professional license number, specialty, types of practice, study certificates. Health data such as: health status, medical history, diseases or ailments, symptoms, information regarding Sanfer products purchased, treatments, smoking status, daily routine/habits, indicated administration or use time, product purchase records, drug effectiveness studies. Banking and billing data such as: Account number, CLABE, RFC, billing information. Personal data of minors and incapacitated individuals

Sanfer is committed to the privacy of minors and incapacitated individuals; therefore, we do not collect or process their personal data without the express consent of their parents, guardians, or legal representatives.

If you know that a minor or incapacitated individual has provided us with their personal data without the corresponding consent, we invite you to contact us so that we can cancel such data in our databases.

You can let us know by sending an email to datospersonales@sanfer.com.mx or by visiting our offices. Purposes or uses of your Personal Data Your personal and/or sensitive personal data may be used for various purposes, depending on the particular case in which they are collected, always in accordance with the Privacy Notice made available to you.

The necessary purposes are specified below: If you visit our facilities, your data may be used to:

Control access. Maintain the security of our facilities. Safeguard the confidentiality of Sanfer’s proprietary information. If you are a Consumer or potential Consumer, your data may be used to:

Comply with obligations arising from a legal relationship with you or that may be established. Enforce and/or execute a contract. Comply with health obligations and other legal obligations. Statistical and scientific purposes. Exchange scientific information necessary to address a specific condition or health emergency. Allow you to participate in clinical studies (with due and prior informed consent). Report to health authorities regarding suspicions of reactions. Report to the production plant complaints about product quality. Carry out inspections by authorities, internal and external audits, and by authorities. If you are a healthcare professional, your data may be used to:

Comply with obligations arising from a legal relationship with you or that may be established. Enforce and/or execute a contract. Statistical and scientific purposes. Exchange scientific information necessary to address a specific condition or health emergency. Promote our products and provide medical samples. Report to health authorities regarding suspicions of adverse reactions and/or adverse events. Report to the production plant complaints about product quality. Carry out inspections by authorities, internal and external audits, and by authorities. If you are a Supplier, your data may be used to:

To register you as a supplier, draft the legal instruments necessary to support the relationship with you, make payments, carry out billing and audits. The following are secondary purposes for which we will require your consent or for you not to express your opposition through the mechanisms described here:

Send you advertising and commercial prospecting information about our products and services. Apply for a vacancy at Sanfer. Invite you to participate in contests, raffles, conferences, surveys. Include you in medical files. If you are a patient, perform any procedure indicated by your doctor. Use of other technologies to collect information We may collect information automatically through our website, using tracking technologies such as cookies and/or web beacons. The information collected may consist of Internet Protocol addresses, type of operating system, type of browser, and the path you follow while on our website. The information obtained using such technologies is used to personalize and improve the content of our website, evaluate the use of our site, and simplify your experience when you return to our site. It is important to note that some of these technologies may directly transmit your information to third parties. For example, the “recommend” button on Facebook directly transmits information to that company. It is possible to disable the use of cookies in all types of browsers. In order to illustrate, the steps to disable them in Google Chrome are outlined below.

Go to the “Tools” menu Click on “Clear Browsing Data” Click on “Accept” If you decide to disable or block these tracking mechanisms, the site may not function properly. Links to other websites Our website may contain, for your convenience, links to other sites that do not belong to Sanfer. Sanfer has not reviewed the Privacy Notices of such sites, so it does not guarantee or take responsibility for the content of such links or for the treatment that such sites give to your personal data. Therefore, we urge you to carefully read the Privacy Notices of each of the sites you visit on the Internet.

Transfer of your Personal Data

Sanfer will not transfer your personal data to third parties, national or foreign, not related to Sanfer, without your prior consent. Sanfer will transfer your personal data to third parties, national or foreign, that are legally or commercially related to Sanfer, in order to fulfill the purposes described in the Privacy Notice that was provided to you. Likewise, Sanfer may transfer your personal data in cases provided for and authorized by law. Security of Personal Data Sanfer has implemented and maintains various security measures, both physical and administrative as well as technological, that allow us to protect your personal data and prevent its damage, loss, alteration, destruction, or unauthorized use, access, or treatment.

Exercise of rights

As the owner of personal and/or sensitive personal data, you have the right to be provided Access to your data at any time; to Rectify or update them; to Cancel them, which would result in their removal from our databases, and to Oppose the processing of your personal data (ARCO rights). Likewise, you may limit the use and disclosure of your data; or alternatively, revoke the consent you have given for their processing.

To exercise any of your rights, we ask you to submit your request to the Data Protection Department. The request must be submitted, in the terms established by the Law and its Regulations (that is, including: the name of the owner and address or other means to communicate the response to your request; documents proving the identity or, where appropriate, the legal representation of the owner; a clear and precise description of the personal data and any other element or document that facilitates the location of the personal data), through the following means: in person, to the Data Protection Department (at the aforementioned address), or by email: datospersonales@sanfer.com.mx. To learn more about exercising your rights, deadlines, and requirements, contact the Data Protection Department. If you wish to stop receiving emails with promotional information, you simply need to go to the part of the email that says “Unsubscribe” and click on the icon to stop receiving this type of emails.

Contact

For any questions or comments regarding this or Sanfer’s privacy and data protection practices, please contact the Data Protection Department at datospersonales@sanfer.com.mx.

datospersonales@sanfer.com.mx